A99 Privacy Policy — Your Data, Our Responsibility
This policy details how your personal information is collected, used, and protected on the a99 platform. It applies to all registered members in Bangladesh.
How Your Data Is Used
What information is collected?
When registering with a99, your name, email address, mobile number, and date of birth are collected. National ID or passport information may also be requested for identity verification purposes. For financial transactions, the necessary payment method details are collected, however full card numbers or PINs are never stored. Technical information such as your device type, browser details, and IP address is also collected automatically and is used to improve platform security and quality. Your activity history on the platform, such as game play records and transaction logs, is also stored securely. All data is collected solely for the purpose of providing services and ensuring the security of your account.
Purpose of Data Use
Collected data is primarily used to manage your account, process transactions, and provide customer support. Data may be analyzed to personalize your experience on the a99 platform and offer recommendations based on your preferences. Data is also used to prevent fraud, comply with anti-money laundering regulations, and ensure responsible gaming. You may be contacted via email or SMS with relevant promotional information or platform updates, which you can opt out of at any time. a99 reserves the right to use data to fulfill legal obligations or resolve disputes. Your data is never transferred to any third party for marketing purposes without your explicit consent.
Data Sharing & Third Parties
A99 does not sell your personal data to any third party for commercial purposes. However, data may be shared in a limited capacity with service partners such as payment processors, technology infrastructure providers, or fraud prevention services. These partners operate under strict confidentiality agreements and may not use the data beyond its intended purpose. If disclosure of data is required in response to a lawful request from Bangladeshi authorities or regulatory bodies, it will be done in accordance with the law. In the event of a company merger or acquisition, your data may be transferred, but advance notice will be provided. Your identifiable information is never shared with advertising networks or social media platforms.
Data Protection & Security Measures
All data stored on the a99 platform is secured using industry-standard encryption technology. SSL/TLS protocols are used during data transfers, making it impossible to intercept or alter information. Security layers are regularly reviewed and systems are kept up to date to address new threats. Only authorized personnel can access your data, and their access is strictly logged. Regular database backups are taken to ensure no data is lost in the event of a technical failure. In the event of a security breach, affected members will be notified as quickly as possible.
Your Rights & Controls
As a registered member of a99, you have the right to view, correct, and in certain cases request the deletion of your stored information. You may unsubscribe from marketing communications at any time. Upon requesting account closure, your personal data will be deleted after the mandatory legal retention period has expired. If you have any complaints regarding data processing, please contact our support team directly. You can also control some data collection from your browser by adjusting your cookie settings. We believe that transparency and user control are the cornerstones of a trustworthy platform.
Policy Updates & Changes
This privacy policy may be updated from time to time. Registered members will be notified in advance of any significant changes via email or through the platform. Continued use of the platform after any changes have been made will be considered acceptance of the new policy. The latest version will always be available on this page, and the date of the most recent update will be noted at the bottom of the page. To learn more about our terms and conditions, visit our Terms & Conditions Visit the page. For any questions FAQ Visit the page or contact our support team directly.
Have a question? We're here to help
To learn more about our privacy policy, visit our FAQ page or join a99 directly and start enjoying a safe gaming experience.